Our Team
Kelly McDonald
Intake Coordinator
As PRISMA’s Intake Coordinator, I’m here to help you feel comfortable, heard, and supported from our very first conversation. I’ll take the time to understand what you’re looking for, answer your questions, and help connect you with a therapist whose approach fits your needs.
With over 20 years of experience in health care administration and client support, I’ve learned how much a listening ear, clear communication, a little reassurance, and a clear plan can make a difference.
Reaching out for support can feel like a big step. You can expect a warm, patient approach, space to ask questions, and guidance along the way. I look forward to getting to know you and welcoming you to PRISMA
Languages
English
Qualifications
Executive Administration Diploma — Algonquin College
Over 20 years of healthcare administration experience supporting patients, families and interdisciplinary care teams.
Remote coordination of mental health treatment services across multiple provinces.
Intake and client care for psychedelic-assisted psychotherapy services
Recipient of several awards in business administration and client care.